EA_KRAELO Community Manager
About
- Username
- EA_KRAELO
- Joined
- Visits
- 573
- Last Active
- Roles
- Member, EA Community Manager
- Points
- 249
- Badges
- 13
Reactions
Replies
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(Quote) Great stuff. Glad to hear it! @Sr71nightstalker! K
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(Quote) Feel free to pass them along sir. We have already passed along the feedback regarding the online ranked leaderboards. Thanks! K
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(Quote) For players that have been impacted, they should have gotten their training refunds. If you did not, then you will need to contact help.ea.com to investigate your account and transaction history. K
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(Quote) Great question. I don't have that information at this time, but we will let players know on GMM or @EASPORTS_MUT a week before it turns over to Series 3. I will definitely be tweeting on my @EA_KRAELO account on Twitter as well. Have a grea…
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Rewards for August went out the first week in September. If you did not get your rewards, you may need to contact help.ea.com to investigate account/transaction history. K
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Glad to hear it my friend! Always great to hear players liking new things in the game. K
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(Quote) Please provide the Ticket Number in your next post response and we can ask someone to look into this on Monday. K
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(Quote) Do you have a ticket number? We will need that to follow up with @EA_Roger and other members on our team. Thanks! K
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(Quote) This is unusual. Unfortunately, I don't have the ability to look into this further. You may need to contact help.ea.com and have a trouble ticket submitted to see if someone can grab some video on what is going on. Do you have the ability t…
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(Quote) 1. Did you take the recent Title Update? 2. Can you provide us a screenshot of your Missions Tab. Please scroll down all the Missions and look for "The Gauntlet". Can you see that?
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(Quote) This is really odd. Can you do the following, are you able to go to your Competitive Currency Tab in the Store and show us a picture on what you see. If you are able to see the Gauntlet I Mission and Melvin Gordon in the Store, then you can…
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(Quote) Hey there ... make sure to back out of MUT and then log back in. Series 2 update went out at 10:30AM ET. You may have to refresh the mode by logging out. If you have any further issues, please contact help.ea.com to investigate further if y…
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(Quote) Thanks man. That really means a lot and I appreciate! Means a lot sir! K
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Just to provide you guys an update on this thread about Power Ups. I posted the following regarding Series 2. Although there are no new Power Ups in Series 2, there is something in the works for new Power Ups in the future @Decinco and @ChefBulldog.…
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(Quote) Yes sir! Holt is a GOON! K
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(Quote) No. Series 2 does not have any Power Up Expansions. K
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(Quote) Hey Ayeee42, There is a known bug that the set descriptions don't always update immediately after you complete them. This is why the pack is not triggered. If you play another Ultimate Challenge, Solo Battle or Online H2H game this will tr…
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(Quote) Hey there JTuerler ... We are going to be doing a special stream on Good Morning Madden (www.twitch.tv/EAMaddenNFL) tomorrow, Thursday at 5:30PM ET to walk through all the updates coming in Series 2. If you can make it, awesome. If you can…
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(Quote) Update re: the Coach Madden Collectible. https://twitter.com/EA_KRAELO/status/1171881795849261061?s=20 K
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(Quote) Hey SteelersJake, That is really odd that you cannot see the Ultimate Challenge. The missions showed up during the weekend starting last Friday on 4PM ET and they were taken down this Monday at 10AM ET. If you didn't see them past this tim…
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