ZigZagler78
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Update: I uninstalled, waited over a week, reinstalled and upon launch I was automatically logged-in to my origin account and brought to the level 4 town that I did not create. (My level 19 town is obviously still gone) Why would my iPhone retain cached data for a game that had been uninstalled? How can I get rid of it?…
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Jersey: Did you attempt to contact customer service/tech support? Just as I anticipated, I have received no response.
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castlefab949: Any luck getting your Springfield back? Mine is still gone with the wind...
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QCOuTLaWz: The exact same thing happened to me yesterday, and yes I am logged in to my account. I had a level 19 Springfield that was suddenly replaced with a level 4 that I had never seen before. I'm waiting for a response from customer service, but I doubt that they will do anything.
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I tried deleting the app and re-installing it, that didn't work. When I re-started the newly-installed app, it installed the updates and then automatically logged me into my Origin account without asking me for my email address or password. I feel like my only hope is to delete any 'cached' data on my iPhone...How can I do…
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I'm a newb, but really enjoy the game...add me if you can! ZigZagler78
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