minaxue Member
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Thanks Cubbie!
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I got charged for mine, via android/googleplay/paypal. Just be ready to dispute them!
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I tested this myself, and while I got the new donuts I purchased, it didn't push thru the old ones. We'll see!
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For Android refunds, go to your activity in Google Play. I just put in my own dispute. I won't be attempting another purchase for another few days.
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From their support link above, it can take up to 24 hours, but they don't bar any mitigating circumstances like event launches. So I'm giving it up to 24 then submitting a report or dispute if nothing appears.
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They might fall back on this, but there is a contact option: https://help.ea.com/en-us/help/the-simpsons/the-simpsons-tapped-out/the-simpsons-tapped-out-tsto-missing-donuts-items-or-characters/
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Me as well, I've been looking for a way to reach out and can't find a way.
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yeah I got the free ones, but, that doesn't get me the other 60 I bought via the deal :/
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YEP. I've got my paypal receipt but I'm NOT A HAPPY CAMPER RIGHT NOW. I got back in after the servers tapped out but no donuts.
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I literally just came here to post this. Purchased, got charged (via paypal) and not a single donut.
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Daily player, premium purchaser, login 12 or more times a day. Take great Pride in my springfield aesthetics!
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Add me! Login dozens time a time, level 38 premium player. .
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Continually getting push notification that my town is flooded with ghosts... only.. none to be found... ...unless they're real ghosts?! :x
Howdy, Stranger!
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