minaxue Member

From their support link above, it can take up to 24 hours, but they don't bar any mitigating circumstances like event launches. So I'm giving it up to 24 then submitting a report or dispute if nothin… (View Post)

They might fall back on this, but there is a contact option: https://help.ea.com/en-us/help/the-simpsons/the-simpsons-tapped-out/the-simpsons-tapped-out-tsto-missing-donuts-items-or-characters/ (View Post)