EA Forums - Banner

[Issue resolved] Creating the Elite Balanced Middleweight gave me the gold version back.

Replies

  • hello togther, it didnt work by me neither. but i chat with 2 support-worker. Its normal that you can get the same object out of this "quest".

    "Der Spezialist gibt auch nur die Informationen weiter vom Studio. Das Studio gibt die Information das der Inhalt zufällig ist aber der Kategorie entspricht es auch eine andere Karte sein können. Leider hast du jetzt genau die gleiche erwischt. Ich kann in dem Fall nichts machen. "

    that was an answer sry that it is in german.

    "The specialist also passes only the information from the studio. The studio gives the information that the content is random but according to the category it can also be a different map. Unfortunately, you have now caught exactly the same. I can not do anything in that case." - just put it into google translator dont wanted to translate everything".

    so in the end it normal!!

    thanks for nothing EA!!
  • System
    572 posts Member
    This discussion was created from comments split from: Summer Camp 2 Questions and Answers. (Please Sticky).
  • NejiHyuuga90
    4 posts Member
    edited August 2018
    EA_Roger wrote: »
    Merging threads

    @Kh3ll, first off happy belated birthday, I apologize for the issue you and others have ran into here. I've gathered all of the information you guys have provided and I'm talking to our teams to see what is going on here. Massive thanks for the videos, these are especially helpful.

    As soon as I have an update on this I'll update the thread.

    Roger.

    Any updates on this?

    Psn: OStayGoldO
  • EA_Roger
    1483 posts EA Community Manager
    edited August 2018
    I'm getting back to you as our teams have confirmed that we pushed a fix live for this. This means that this issue should no longer occur. For those who already ran into this problem we need to retroactively grant these.

    I'll keep you in the loop if I get any more updates. Thanks for your patience & cooperation on providing the info that led to the fix.

    Roger.
  • Great, thanks Roger. Any idea on when you will retroactively be doing this? And do we need to let you know or do you have a record of everyone who has already had the problem? My xbox one handle is fellowstudent44
  • Ps4 name mack_uzi25th
  • EA_Roger
    1483 posts EA Community Manager
    No ETA for no and we should be able to track down the players impacted, at the very least I know everyone on this thread was so there won't be any issues with you! :smile:

    Thanks for your understanding @dkenned6 and sorry about your experience with our support earlier, I've passed on feedback about that as well.
  • NejiHyuuga90
    4 posts Member
    edited August 2018
    EA_Roger wrote: »
    I'm getting back to you as our teams have confirmed that we pushed a fix live for this. This means that this issue should no longer occur. For those who already ran into this problem we need to retroactively grant these.

    I'll keep you in the loop if I get any more updates. Thanks for your patience & cooperation on providing the info that led to the fix.

    Roger.

    I hope this will be the case and we can have these granted as you say.



    Psn: OStayGoldO
  • EA_Roger wrote: »
    I'm getting back to you as our teams have confirmed that we pushed a fix live for this. This means that this issue should no longer occur. For those who already ran into this problem we need to retroactively grant these.

    I'll keep you in the loop if I get any more updates. Thanks for your patience & cooperation on providing the info that led to the fix.

    Roger.

    any news when will get our elite fighter?
  • @EA_Roger Thanks much for getting this corrected!
  • The same thing happened to me Xbox name is MAGIKzMelon, its a bit disappointing waiting 20 days for nothing
  • EA_Roger wrote: »
    I'm getting back to you as our teams have confirmed that we pushed a fix live for this. This means that this issue should no longer occur. For those who already ran into this problem we need to retroactively grant these.

    I'll keep you in the loop if I get any more updates. Thanks for your patience & cooperation on providing the info that led to the fix.

    Roger.

    I wanted to get an elite CAF lightweight striker, spent 5 starting tokens for a gold fighter, 2 tokens for single tasks and 6 unique tokens, total 31, but got gold balanced lightweight fighter. what to do now? And how to get it back? And how now to get my elite CAF lightweight striker?

    Video of the opening of the pack:


  • Folks, Roger has said that they are working on it. I'm sure that asking the same questions over and over aren't going to change the answer.
  • I just logged on and the problem was fixed! Got an elite CAF in my inbox! Thanks roger and EA for getting it done!
  • Same! Caf appeared in my inbox. Thanks for fixing this!!
  • Long_Zhanshi
    27 posts Member
    edited August 2018
    In my inbox not my lightweight striker CAF ((((
  • Long_Zhanshi
    27 posts Member
    edited August 2018
    @EA_Roger, help me please (

    my PSN: Long_Zhanshi
    Post edited by Long_Zhanshi on
  • Got it, kinda instant regret though. Wish I eould have waited for an Elite Striker instead of Balanced, but at least the issue is fixed
  • Got balanced elite hw caf and 10k ut coins nice :)
  • EA_Roger
    1483 posts EA Community Manager
    Good morning all,

    Our UFC team has confirmed that they have retroactively granted the missing items, you should now see these items along with a make good from our team. Once again we are sorry for your experience with this.

    If you still haven't received your items please get back to me on this thread.

    Roger.
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. Sign in or register to get started.