Crash: sh_items.gnut #840 - Invalid settings asset (Steam & Switch)

I am reporting a severe logic error tied to my account that is preventing me from playing the game. Whenever I open an Apex Packs, the game crashes with the following script error:

sh_items.gnut #840 [UI] Invalid settings asset "Something"

Issue Details:

On Steam (PC): The game freezes for several seconds and then throws the #840 error specifically when I click to open an Apex Pack.

On Nintendo Switch: The situation is even worse. I cannot even reach the lobby. As soon as I enter the Apex main menu/title screen, the error pops up and forces the game to crash.

I was trying to equip LMG skin for the rampage and I got this notification

“there was a problem processing game logic. Please try again.

sh_items.GNUT #840

ui invalid, setting asset

I have the same problem，when I open an Apex Pack

*snip*

When launching Apex Legends via Steam and entering the game lobby, I encounter the following error:

Error Message: "There was a problem processing game logic. Please try again. [UI] Invalid settings asset (note: must be $'settings/something.rpak')"

Additionally, when I open the Apex pack inside the game, it also causes a crash to desktop along with the same error message. I have not modified any game settings, nor have I installed any third-party mods. After attempting to verify game files, and clearing local configurations, the issue still persists. This error prevents me from entering the game or using in-game features.

Request:

I kindly ask that EA support investigate the cause and provide a solution or a patch. If you need further system information, logs, or additional details, please let me know.

(CM: Edited to remove additional language. Please post in the language of the board.)