missing Legend
My Ea account got stolen at the end of august and when i got it back from the Chat support Ash was locked and i couldn't access the legend so once i reverted my account back to the old linked account...
Ideas
deadsold From what I know of, Ash being locked is a bug, (which I sadly don't have any updates on when it would be resolved).
As for the free Ash unlock bundle, that may had been lost due to unlinking accounts as doing so does carry the risk of losing Apex progress and data that is stored on the EA Account itself, (and relinking your accounts unfortunately doesn't guarantee that your Apex progress and/or data would be restored either).