Was Plat 2 then got reset to Rookie 4. Played a ranked game last night and hit plat 2 before getting off. Got into apex not long ago and somehow I got demoted to rookie 4. I checked my previous match and I was able to see that I was indeed in plat 2. I thought it was a visual bug so I started a ranked game and somehow I was in a rookie lobby. I quit the match to see if that would reset it and it didn’t. It seems there is some sort of bug that is causing this issue to occur since I’ve seen a lot of people with the same issue today.
Ideas
Rank Reset Bug
63 Comments
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- strgg16 hours agoNew Spectator
me too.......
- m1Iicc11 hours agoNew Spectator
This has also happened to me. Please help. My user is DueISw0rds
- EA_Mako11 hours ago
Community Manager
Status changed:NewtoUnder InvestigationHey folks,
Just wanted to confirm that we're aware of the issue and looking into the situation currently.
As soon as we have any information to share we'll update the thread, thanks for the patience while we're taking a look!
- smghuncho1210 hours agoNewcomer
Same here
- Squishyfishy177 hours agoNewcomer
Has also happened to me! Please fix
- jonydixon7 hours agoNew Spectator
jonydixon IGN lost 1379 RP !!! yesterday grind from plat 2 960RP to DIA 4 300RP now logged and back to PLAT 2 i wanna compensation RP for all lost RP
- BraiMatter7 hours agoSeasoned Newcomer
Happened to me as well. From Silver II 121 to Rookie 4 and now I’m apparently at Silver III? Like will it update back to where it was in Silver II 121 RP? This is really frustrating considering how sweaty these games have been and the constant fourth parties and three stacks. My user is Dabrani. Is it even safe to play anymore?
- EA_Mako5 hours ago
Community Manager
Status changed:Under InvestigationtoConfirmedHey folks, please see the latest update below.
Last night around 5:30 pm PST we had a temporary service disruption that caused some player ranks to reset to Rookie IV. We have since resolved the issue as of 10:30 pm yesterday and all player ranks should be back to where they were before the disruption occurred.
https://x.com/Respawn/status/1894851908571115598 - jonydixon5 hours agoNew Spectator
https://apexlegendsstatus.com/profile/PC/jonydixon#S-match-history i still dont have same RP as i ended yesterday - DIamond 4 300 RP
- EA_Mako5 hours ago
Community Manager
Hey jonydixon, thanks for the details. This particular fix would have put you back to your rank before the issue took place, not at the end of the day. We don't currently have any other info to share regarding RP gained during that time, but we'll update the thread once we have more news.
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