Ideas

SgtRiggz92's avatar
SgtRiggz92
Seasoned Scout
2 months ago

Game Crashes to Desktop on Campaign Start

My game just closes as soon as I want to start the campaign.
It just closes, boom, back to desktop, no error, nothing else. Tried it over and over, got it on Steam, restarted Steam, deselected all the dlc properties in Steam and reselected, validated game files, lowered graphics. Nothing works.. Highly frustrating

CM title edit

Hey everyone,

Thanks for continuing to share your reports about the campaign crashing on launch issue.

We’ve recently identified a possible contributing factor:
It looks like some antivirus programs may be falsely detecting the single-player executable and blocking it from running.

Please try the following:

  1. Check your antivirus software to see if it has flagged or quarantined the single-player executable.
  2. If so, add an exception / allow list entry for the game’s single-player .exe file and then try launching the campaign again.


This has helped a few players get back into the game immediately.

Additionally, if you’re still experiencing the crash even after adding an exception, it would really help us if you could reply here with:

  • The name of your antivirus software (e.g., Windows Defender, Avast, BitDefender, etc.)
  • Whether or not adding the exception resolved the crash


Thanks again for your patience and for helping us track this down!

47 Comments

  • I have done all recommended fixes and still the issue persists. Is there anything else that can do to fix this issue?

  • EA_Leeuw​ 
    The update a while ago seems to have solved the issue of crashing the campaign.
    The other issue I have regularly is stutters in vehicles, especially with flying it's almost impossible. One game it does, the other game it doesn't  do that, but I guess that's another topic so this seems solved for me.

  • McBrush's avatar
    McBrush
    New Spectator
    2 months ago

    I get into the first mission of the campaign and as soon as I'm in the ATV on the machine gun going across the bridge, my game immediately crashes.

  • Has this been resolved? I still can't play the campaign even with doing the solutions.

  • Angel_de's avatar
    Angel_de
    Rising Novice
    26 days ago

    I'm also using Windows Defender, added exceptions for the folders and it's still not working. The game crashes to desktop without any error message.

     

  • SAME EXACT PROBLEM , I bought preorder phantom edition on ea app ,  had the launch glitch and to this day, i still cant play the **bleep** single player campaign i use windows defender , i tryed all of that that the moderator suggested it dont work, and i want to know what the hell is going on.,, Again everything works execpt singleplayer when you go to play it closes and relaunches and just closes itself, no error nothing, multiplayer smooth as butter.

  • Raztraak's avatar
    Raztraak
    New Spectator
    21 days ago

    I am using Bit Defender for my antivirus. I was able to resolve the issue by adding both the bf6.exe in the main directory, and the .exe with the same name in the SP folder (which I assume is the single player?), into exceptions.

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