Hi everyone,
I've merged some threads together as they're about the same issue. This way, if there are any updates, they should be visible to everyone.
However, as we cannot provide missing items on this forum, it'd be best to also contact EA Help. Selecting the "Contact Us" button at the end of this guide should let you open a case or have a live chat.
https://help.ea.com/en/articles/battlefield/battlefield-6/find-missing-content-and-rewards/
DO NOT CONTACT customer service through "contact us" they will just direct you to the forums and tell you to try turning it off and on again. ZERO support from customer service chat.
