Community Manager
As requested by EA live support I'm posting this issue on the forum.
On launch day I was unable to play the game due to issues with the EA app. I tried to play Portal but the game crashed to desktop when I did!
All I could do is watch my friends stream it on Discord, very annoying!
When I heard I should be receiving compensation, but then didn't receive any I contacted EA support.
I was told they were fixing the issue and I will receive my compensation in due course.
I then received an email yesterday saying all issues have been fixed and my compensation should be in my inbox, which it isn't.
I contacted the EA support again and was told that that's the final fix if I didn't receive anything that was it and there was nothing they could do to manually add the compensation.
This is no way to treat a player who has played every Bf game since BC2.
I'm posting on here so my account gets reviewed and I do receive the compensation I'm entitled to.
same here, did not even get the xp boosts and now i think if i should buy the phantom edition to get the battlepass or is there compensation coming.
