New ranks in ranked multiplayer not working REPORT CODE: XPCS-BABJ-ABGE-DKSP

These days I played ranked multiplayer to improve my rank. I slowly started from bronze until I got to silver 2, finally I played the last games to reach gold 2, as the second attached image says. But at the same time, after the week, going to check, I still find myself in silver 2 as the third attached image says. I would like this bug to be kindly fixed as soon as possible, please thank you