I reinstalled the latest video card driver, restarted my PC, then redownloaded the entire game, verified the file integrity — nothing. I also deleted the hardware settings, well if that was the probl...
Ideas
EA_cuervo
Community Manager
Community ManagerHey phateon1, I'm sorry to hear about that, it sounds really frustrating.
To help the team identify what could be causing this, can you please share a report code?
You can get it from the Pause menu, bottom left of the screen; it looks like ABCD-EFGH-IJKL-MNOP). Codes are always letters, so if you think something is a "2," it might be a "Z," or if you think it might be a "0," then it will be an "O."
You're lucky that Steam records what I'm doing, I hope this code doesn't change with login, this is yesterday's code that I saw in the menu.
Report Code: SZPR-HKTT-DSVB-KRPG
- EA_cuervo
Thanks for your quick reply, we appreciate that! This information is really helpful, and the team is actively looking into that.