Williams Driver Suits

Hey BBmaayo​,

Could you please try reinstalling your graphics card driver and deleting the hardware config settings? 

These files can be found in C:\Users\USERID\Documents\My Games\F1 25\hardwaresettings. Delete both .xml files, and then restart your PC before loading up F1® 25.

Let us know if that helps! 

BBmaayo​ Thank you! Appreciate your help! 

The Report code is SXRR-JPTS-JVKP-JXJD and the DxDiag file is attached

BBmaayo​ Could you please share a DxDiag with us and a report code? 

Instructions for DxDiag: https://help.ea.com/en/articles/technical-issues/dxdiag-information-pc/ 

Report code:  (you can get it from the Pause menu, bottom left of the screen; it looks like ABCD-EFGH-IJKL-MNOP). Codes are always letters, so if you think something is a "2," it might be a "Z," or if you think it might be a "0," then it will be an "O."

Thanks for the additional information. I let the team know about that. 

The issue translate across all graphics settings and the issue even persists when in a driver career mode

Hey BBmaayo​, 

Thanks for letting us know about that! Have you tried changing the graphic settings on your device to see if the issue persists?