Ideas
Hi folks,
this indeed sounds very much like you've been hitting our security limits for playing too many games or performing too many actions in a short period of time.
For example, if you are constantly quitting games after a goal is scored and then instantly playing the next one.
edit: Or in this case of the Immortality League where the first goal already wins the game.
Sometimes it's also referred to as a “soft ban”.
This security limit is in place to prevent any bots or automated programs from abusing and essentially cheating our system.
Neither us here in the forum nor our EA Help support team are able to manually remove that limit for you.
If you hit the limit and get disconnected like that, you should take a break from the game and wait up to 24 hours (sometimes it can be longer if one keeps trying and trying).
Otherwise, another tip would be to regularly play a full game or two in between.
- ionut_girla4 months agoRising Rookie
EA_Vendcerado you even read what this is about? Why do you talk about disconnects after goal is scored when the game mode ends the game after the first goal is scored?!
People here are asking for help not general answers about how the community did something wrong and is fully their fault.
- EA_Vendcera4 months ago
Community Manager
Oh, you're right with the Immortality League. Typically, it's because players quitting after a goal is scored but yes in this case with the Golden Goal type mode, already the first goal wins the game.
Unfortunately, it's an automated security limitation system for playing too many games in a short time.
I've passed the feedback along to the team.
- YOLEdgar4 months agoNew Spectator
So we get punished for playing the game?
For what do we pay 70€????
- aDriii904 months agoSeasoned Novice
It's ridiculous, you put in a game mode that your own game blocks...