No match intro video in single player career mode

when there are problems on FUT they are fixed within hours. So stop telling us that your team is working on it. We've been waiting for 5 months without absolutely nothing happening. You pay no attention to your career community because it's a game mode that doesn't make you any money. We bought the game like everyone else, for some the ultimate edition. We were promised the return of pre-match intros but nothing in the end. This is false advertising and above all a lack of respect for your customers.