My RTX5090 graphics card was updated with the latest driver this afternoon and the version is 576.02. DR crashes frequently after the update. The game is playing online with an error in directx fun...
Ideas
EA_Vendcera
Community Manager
Community ManagerHi everyone,
just to confirm, you are all playing with a 50 series NVIDIA graphics card like a 5090 or 5080?
The game then crashes with NVIDIA driver version 576.02 and a DirectX error message? Does it matter what game mode you are playing, or when does the crash occur?
I can pass this onto the team to look into. In the meanwhile, I would recommend to manually install the previous NVIDIA drivers.
NVIDIA TUF Gaming OC 5080
32 GB DDR5 RAM
Ryzen 7 - 7800X3D
Nvidia Driver: 576.02 (Apr 18, 2025)
Games Crashed while Playing Division Rivals - sometimes after 20 min. or 70 min.
there was no specific Pattern.
Nvidia relesed a Hotfix may causing the Problem @EAFC25
https://nvidia.custhelp.com/app/answers/detail/a_id/5650
thanks for your work,
benjamin
- EA_Vendcera
Thanks for the additional info, benni-11e!
Have you given the new hotfix driver a shot, if that indeed fixes the issues?It is unbelievable that the team you reported to did nothing and the problem is still ongoing 2 months later.
I thank you for doing your Job, but you need to file a complaint because the folks handling the technical issue need to be held accountable.
I have a 5060 ti card and I cannot rollback what should I do??
I know if it was up to you, you would help us like you are helping us now, the issue is not with you it is with whoever is handling these complaints.
unbelievable 2 months later and it is still not fixed.
I cant play on the lowest setting.
RTX 5090 here. I have the same error with both 576.02 and the more recent 576.15 hotfix.
Went 572.83, no issues whatsoever.
