Ideas

AaronMani's avatar
AaronMani
Rising Rookie
3 months ago
Status:
Under Investigation

Season Points have reset to 0 XP

Quick rant, Has anyone experienced it where the season points/progress reset e.g put you back to level 1 on 0 xp but it still shows packs etc are claimed up to a certain level? Im currently level...
progress issue
BenMCFC2005's avatar
BenMCFC2005
Rising Spectator
3 months ago

I've had the same exact issue happen to me about 2 hours ago

  • BenMCFC2005's avatar
    BenMCFC2005
    Rising Spectator
    3 months ago
    • Your platform PS5
    • Username BenMCFC2005
    • Timestamp when the issue occurred 13:00 - 14:00
    • Any changes you've made on your account recently : none apart of doing Dybala SBC
    • The error message (if any) none 
    • Screenshot for your current progress: In the message above 
    • EA_Pulsar's avatar
      EA_Pulsar
      Icon for Community Manager rankCommunity Manager
      3 months ago

      Thanks BenMCFC2005​ do you also remember the date? 

      • BenMCFC2005's avatar
        BenMCFC2005
        Rising Spectator
        3 months ago

        16th I believe but if not then it’s definitely the 17th by the way in UK time

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