Ideas
EA_Vendcera
Community Manager
22 days agoHey folks,
thanks for letting us know. I've passed this on again, and it turned out that this was an issue not only with the Future Stars Guarantee pack but also with the Deluxe Future Stars Guarantee pack. The team is looking into providing a make good for these impacted players as well.
Anubisan
22 days agoNew Spectator
Has anyone reading this actually had the issue resolved yet?
Nobody has posted a positive update so far, and my account is still missing the rewards