Ideas
EA_Claus
Community Manager
7 days agoHey there,
Please check this guide to find missing items in the game and search for your Messi.
If you can't find it and it stays missing for more than 24 hours, please reach out to the Customer Support team using the Contact us button at the bottom of the guide.
Our advisors will have a closer look at your account and do their best to continue helping you.
The EA staff on EA Forums doesn't have visibility into your account to help you here.
Thank you for your patience with this.