Ideas
EA_Aljo
Community Manager
24 days agoHey, everyone. We're currently investigating this and could use some information from you all.
- Confirm your PC meets the requirements. Let us know the specs - CPU, GPU, RAM, Windows Version
- Have you noticed any pattern when the frame rate drops? After a cutscene, when taking corners, after a specific length of the match, etc.
- Do you have games with other anti-cheats installed (eg: Riot Vanguard)
- What region are you in?
- Please provide your EA ID, Xbox gamertag, PSN ID, Steam ID, etc. so we can add this to our investigation.
- Enable the Diagnostic Gamepad Overlay and provide video if possible.
- Settings → Visual → Overlays → Input Overlay : Diagnostic
Thanks!
LostShadow97
24 days agoNew Ace
During custcenes, frame rate drops and controller input doesn't work for some time and after half time like many people said it before, frame rate drops below 10 and nothing works until we close the game and restart again, And no any other game or anti cheat installed, Region is Europe. Ea id is LostShadow97.
Pc specs: I7 11th gen, Nvidia 3050, Ram 16gb and windows 11
https://www.youtube.com/watch?v=UeUhM8fRgpc
Even at lowest graphics/display setting, this is happening.
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