Silver tournament

I have 10 wins 1 loss still 7 games left? 

it’s so frustrating that these things happen, taking the joy out of the game. 

the next match I score and the opponent dc. My co-op friend gets a loss and I get a win? It’s unbelievable. I usually don’t get angry, I understand that ea is doing their best. But I’m wondering, how can this company run a game so poorly?