Stuck at Sub(s) Warming Up screen
Pro clubs. When having subs the new player never comes in, so the match can never be played. The loading screen just keeps loading until one of the teams leaves.
[Title changed by CM for clarity. E...
Ideas
EA_Claus
Community Manager
Community ManagerHey everyone,
Thank you for all your reports on this situation.
I merged them here to ask you to please try our troubleshooting steps to improve your connection and share them also with your teammates, if this is happening to you regularly. The connection might be involved.
If your matches keep getting stuck during a sub, even after going through the troubleshooting steps, are you able to identify any specific circumstances that could help isolate the cause?
Does it happen only when someone tries to sub in the opponent team, in your own, or both?
If it works occasionally, and you can see this, is it a player in your same region or platform?
Does it happen only when someone in a different region or platform tries to join?
Hey,
As far as I'm aware this happens for all instances of Pro Clubs Live Join since about 26 August.
It certainly has not worked for us since then, and there are many similar complaints on the /r/fifaclubs subreddit from that time onwards.
Our club Anzowls is based in Oceania region.
The live join issue is only resolved when one club eventually forfeits. Assuming game time is tracked on your end, you'll be able to see Match ID: #250199 lasted for 2 hours, as the other team did not forfeit for that amount of time.
Not only is this a game-breaking issue, it is currently being exploited by clubs in losing positions to try and turn results to their favour, as the DNF is applied to whichever team quits first, regardless of the result at that time.
It doesn't matter whether it's our or their team which initiates this, a permanent locking of the game in "Subs Warming Up. Please Wait" occurs.
I am not aware if it's related to different platforms joining, but our Club does play with crossplay on.
