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FlVECIover's avatar
FlVECIover
Rising Newcomer
24 days ago

Re: This software cannot be used at the same time as the game: Interception

Hello EA Support,

I'm receiving the following error when launching Madden 25 for the first time:

"This software cannot be used at the same time as the game (84): Interception"

I’ve already taken all recommended troubleshooting steps:

- Interception driver fully removed (wasn't even present)
- All SteelSeries software uninstalled
- Clean boot tested (only Microsoft services active)
- EA AntiCheat uninstalled, reinstalled cleanly
- Game and launcher run as administrator
- Temporary network deactivation tested

Despite all these efforts, the error persists. I believe this may be a false positive triggered by EA AntiCheat.

Please assist in resolving this issue.

I have attached my DxDiag.

Thank you in advance!

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    23 days ago

    Hi there. I moved your message to the already existing thread on this issue. Please see the accepted solution here for help with this.

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