Game configuration failed . The game suffered a configuration fail. Please try again. Me and my teammate have been suffering of this error for some time now. It is random, and the error pops up as...
Ideas
😂 found the EA burner account. Above this post. Still can’t play the game. Ridiculous and they don’t give a **bleep**. I’d like a refund Community Manager
With no help to EA, it looks like I have found a solution on the PS5 side of things. I noticed ever since I would load into NHL 25 it would absolutely break my Internet connection with my PlayStation. For a week it was frustrating by the end of the week my PlayStation would almost shut down when I loaded up 25. Couldn’t see friends list. Couldn’t see current parties anything After I booted up 25. Would get game configuration error, failed to retrieve data error, etc. I went into my network settings and manually change my DNS numbers to what I searched on google for the generic numbers. #1) 8.8.8.8 #2) 8.8.4.4
And boom, booted right up and I was able to play 5 consecutive games last night and never had a crash, lose connection or anything.
Hope this helps for everyone!
- EA_Aljo
Community Manager
Interesting. I'll keep this in mind. Since it's more of an account related issue, it doesn't seem like this should work. Regardless, we're hoping this issue is resolved with tomorrow's patch.
crazy thing about it is that seems to have literally been the exact situation for me as well. it’s like the game bricked my PS5 and my router wasn’t allowing access for internet to my console even with a ethernet cable. i had to contact psn support and he gave me the same solution and it’s worked ever since then as well. but this only happen as soon as i started playing NHL game modes online
