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DevilDuck3381's avatar
DevilDuck3381
Seasoned Newcomer
2 months ago
Status:
New

Commentary Not Working and Game Won't Sign into EA Servers on PS5

The commentary flat out won't say a word except for goals and big plays and the game is not signing into EA Servers. This does not happen on any other EA Sports/EA game i have. I've restarted my PS5, reinstalled the game, and this hasn't worked. Again, through troubleshooting I can confirm this is not my PS5, it is signed into the Playstation network and all other games including EA Sports games work properly. The commentary and sign in do not work only on this game (NHL 25). Please assist.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager

    Hello. The connection issue should be resolved.

    As far as commentary, check your audio settings and make sure 5.1 or 7.1 are not selected unless you have a surround system supporting this. Commentary will try to play through the center speaker. If you don't have one, it won't be heard. You want your audio to be set to stereo in that case.

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