Franchise mode splash windows and game freezing

Dear EA Sports Support Team,
I am experiencing multiple recurring issues in NHL 25 that significantly impact gameplay. Below are the key issues and steps to reproduce where applicable:

1. Line Change & Tactics Window Freezing
Issue: Splash windows for line changes and tactics sometimes get stuck, making it impossible to change lines or adjust strategies.
Reproducibility: Occurs randomly, but frequently enough to disrupt gameplay.
Video: https://youtu.be/i9MMMopxcWI

2. "Coming Up Matches" Window Not Displaying Correctly
Issue: The in-game "Coming Up Matches" window sometimes does not show at all or gets stuck on the screen.
Reproducibility: Happens inconsistently but has occurred in multiple games.
Video: https://youtu.be/tNeuE7B8orw

3. Last Scorer UI Overlapping Match Details
Issue: The last scorer’s details remain stuck in the top left corner, covering important match information such as the game clock and score.
Reproducibility: Happens intermittently.

4. Promotional Events Not Displaying Properly
Issue: During events like "Bobble Head Night," the announcers mention the promotion, but when the camera pans to show the bobblehead, the game lags, and the promotional content does not appear.
Reproducibility: Occurs every time a promotional event is triggered.

5. Major Issue – Line Energy Freeze After Fights
Issue: After fights, the line energy display becomes stuck and does not update. Can't change lines or tactics. The only ways to remove the frozen UI are:
•    Waiting until the period ends, which results in a freeze lasting several minutes.
•    Pressing the options button, which also causes a freeze for several minutes.
Reproducibility: This issue happens without fail in every match after a fight in Franchise mode.
Video - If I hit options button: https://youtu.be/wJvl-p3u11U
Video - If I do nothing: https://youtu.be/WaNCBNlWgBw

Steps to Reproduce (For Main Issue - Line Energy Freeze):
1.    Engage in a fight during gameplay.
2.    After the fight concludes, observe that the line energy display does not update or disappears correctly.
3.    Attempt to continue gameplay – UI remains frozen.
4.    Press the options button or wait for the period to end – game freezes for several minutes.

These issues, particularly the line energy freeze, make the game frustrating to play. I would appreciate any updates on whether these bugs are being addressed and any potential workarounds in the meantime.
Thank you for your time and support!