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mochaos71's avatar
mochaos71
Seasoned Spectator
10 months ago
Status:
New

Game Freezing

Xbox X-game loads up, I can access menus, but then when I start a game or practice the game will freeze up?? Tried rebooting, powering down, uninstalling, not sure what to do next? Help
freezing
launching
xbox
mochaos71's avatar
mochaos71
Seasoned Spectator
10 months ago

Switched teams, same result. Factory reset? Was there a patch coming out today? Or was it yesterday?

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
10 months ago

You can try a factory reset. We haven't announced the next patch yet. Recent patches haven't addressed this since it's not an issue we're aware of. So far, I haven't seen other reports of this.

  • mochaos71's avatar
    mochaos71
    Seasoned Spectator
    10 months ago

    I did the factory reset, it still locks up???

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      10 months ago

      Does your whole system lock up? Also, does the same thing happen on a different account?

      • mochaos71's avatar
        mochaos71
        Seasoned Spectator
        10 months ago

        The whole system freezes, how would I test another account? Thanks 

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