Ideas

mochaos71's avatar
mochaos71
Seasoned Spectator
5 months ago
Status:
New

Game Freezing

Xbox X-game loads up, I can access menus, but then when I start a game or practice the game will freeze up?? Tried rebooting, powering down, uninstalling, not sure what to do next? Help
freezing
launching
xbox
mochaos71's avatar
mochaos71
Seasoned Spectator
5 months ago

Switched teams, same result. Factory reset? Was there a patch coming out today? Or was it yesterday?

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 months ago

You can try a factory reset. We haven't announced the next patch yet. Recent patches haven't addressed this since it's not an issue we're aware of. So far, I haven't seen other reports of this.

  • mochaos71's avatar
    mochaos71
    Seasoned Spectator
    5 months ago

    I did the factory reset, it still locks up???

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 months ago

      Does your whole system lock up? Also, does the same thing happen on a different account?

      • mochaos71's avatar
        mochaos71
        Seasoned Spectator
        4 months ago

        The whole system freezes, how would I test another account? Thanks 

About NHL 25 Bug Reports

Report bugs in NHL 25 in this community forum.Latest Activity: 53 minutes ago