Ideas

TheMushroomMan14's avatar
TheMushroomMan14
New Spectator
5 months ago
Status:
New

Interview Coach Freezes Game

In franchise mode, when interviewing a coach before hiring them, the conversation screen comes up but it's just the background, you can hear the ticking sound, indicating that there are options on the screen to toggle between, but they're invisible. Save file completely trashed. Even worse, I've gone as far as deleting all my save files and starting new. Same result. I've now uninstalled, currently reinstalling. Hopefully this fixes it, otherwise I'm at a loss and I'll consider the game to be broken. Will update.

 

Update: It didn't fix it.

6 Comments

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hello. It's possible this save is corrupt. If you start a new career, does this continue to happen?

  • TheMushroomMan14's avatar
    TheMushroomMan14
    New Spectator
    5 months ago

    Hi, thanks for responding. Yes, as mentioned in my post, I've deleted all save files, uninstalled and reinstalled the game, started a new franchise and got the same result.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Can you get me a video or screenshot of the interview that's causing this?

  • avrpst1986's avatar
    avrpst1986
    Seasoned Newcomer
    2 months ago

    I'm having the same problem. You can't interview more than one coach. Nothing seems to fix it.

  • anderson_s34's avatar
    anderson_s34
    New Spectator
    2 months ago

    Same issue here. Second time it’s happened in the past two weeks. In franchise mode, went to hire coach/interview coach and now just the background black/blue screen. 

    xbox one Series S - Downloaded version.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi there. Try entering into the interview without opening the coach information card. Let me know if that helps or not. Thank you.