Ideas

BAM4228's avatar
BAM4228
New Spectator
2 months ago
Status:
New

World of chel error

Can play everything but world of chel just get this error code since release 8AF389A1C35E018E-0000000000017002-E7FCC29B8ED1B023. And yes I've restored the license re-downloaded the game multiple times and deleted saved data. Any other ideas I feel like I've done everything.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager

    Hello. We are currently investigating this. I could use some more details. Are you using shareplay by chance? Also, do you happen to have multiple PSN IDs linked to your EA account? Are there any child accounts linked to the EA account or possibly on your console?

  • BAM4228's avatar
    BAM4228
    New Spectator

    Not using shareplay,  don't have multiple psn id's, and no children accounts. Tried re-downloading database as well and I still get the same error code.

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager

      Thanks for letting me know. Can you send me a private message with the PSN ID that you're playing on? Also, is that the account that purchased the game?

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