Ideas
39 Comments
- partajmannen22 months agoSeasoned Novice
No updates at all?
I guess my 5$ just got unwillingly donated to Saudi Arabia then - Red_wing40002 months agoSeasoned Traveler
Yeah the hat that ive been waiting for is in the shop and i cant get it because my money was stolen by ea
- TommyDragneel2 months agoNew Observer
partajmannen2 yep. asked for more info, gave them more info, and not a word since.
- partajmannen22 months agoSeasoned Novice
week 2 of having my irl money stolen, still waiting
- paciex6902 months agoNew Spectator
Man, same thing just happened to me ive accidentally bought the pink unicorn skirt thinking the store was bugged out and nothing would work. I was saving my sv bucks to get the Skatepassfor half the price. But now im stuck with the pink skirt instead of the skatepass. I am so annoyed as there isnt even a way to contact anyone :((((
- TheMoshDude2 months agoSeasoned Veteran
It charged you for the board too. You lost 300 SVB.
- EA_cuervo2 months ago
Community Manager
Hey everyone,
Thanks so much for reporting the currency issue. We really appreciate your help.
It looks like a few of you have experienced similar problems, though the triggers might vary slightly. For example, one report mentions opening a neighbourhood box and being charged SVB, while receiving an item from the store. Meanwhile, the original post describes an item in the store being advertised for a different currency.
To help us investigate thoroughly, could you please confirm the following:- What item did you try to purchase?
- What did you receive instead?
- What currency were you charged?
Your input is incredibly valuable in helping us get to the bottom of this. Thanks again for your patience and support!
- partajmannen22 months agoSeasoned Novice
You want us to just write the same things again?
I experienced the currency display issue around 2 weeks ago.
I purchased the "Creature Button Up", and I received the correct item.
However when I inspected the item in the shop, it was listed as costing 500 rip-coin and when purchased I was charged 500 SVB instead.
Also, when this happened my currencies in the top right were completely blank.
- TommyDragneel2 months agoNew Observer
EA_cuervo As explained in my original post and a reply to another, to which i also provided video evidence. 17 days ago I clicked on the creature board, saw it was the orange currency, bought it, and received it. when clicking off it, i was charged purple currency instead of the orange.
While i understand that there are a lot of bugs being reported and it takes time to sift through them all. Bugs concerning real money should be higher priority and shouldn’t take over 2 weeks for a proper reply.
- Samikoon2 months agoSeasoned Rookie
They finally made a mega thread for this bug. Everyone who was affected should go post a comment there:
https://forums.ea.com/idea/skate-bug-reports-en/mega-thread---getting-charged-svb-for-rip-chip-or-tix-items/12811048