Still haven't received my Founder's Pack items.

It's been almost a month now and I still havent gotten the mocap cosmetics, san van bucks, founding founder's cosmetics nor the upcoming skate pass. Whats going on? I bought the contents of the deluxe pack after this and got those items just fine but im still missing the stuff from my regular founders pack. sucks a lot especially since season 1 is launching tomorrow and i'm definitely not buying the skate. pass again. proof of purchase (albeit censored) is linked. bought through steam btw