Getting an issue where I have a business which is permanently glitched as "open" , no matter what I do. I can't close or sell the business, and as it is based at my home lot, I cannot go home with my...
Ideas
Hi, I'm getting exactly the same error code, and also had a small business that couldn't be closed, and stayed open over 24 hours. I've tried moving the sims out of the lot, moving other sims in and out, and changing the lot type, but always get the error code when I try to load the lot with a family. (I can access it in build mode).
Before the error happened, I also had an issue on this lot (and others), where owners' small businesses disappeared in the 'small businesses' tab. It looked like the sim didn't own a business, even though they opened it multiple times before. They were still able to do everything business related when interacting with other objects (computers, opening the business from the ticket kiosk etc), but the business wasn't appearing in the tab. I was able to work around it by transferring the business to another sim and back again, which would make it appear in the tab. But if I went and played another family and came back, it disappeared again. When the business stayed open over 24 - that might have triggered this error - it wasn't appearing in the owner's small business tab.
This is the text from the LastException file:
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>921d3fe15a0194ea67d76d41</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-03-17 10:32:09</createtime><buildsignature>Local.Unknown.Unknown.1.113.291.1020-1.300.000.207.Release</buildsignature><categoryid>business_employee_manager.py:364</categoryid><desyncid>921d3fe15a0194ea67d76d41</desyncid><systemconfig/><screenshot/><desyncdata>[manus] business_service failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute 'get_career_by_uid')
Traceback (most recent call last):
File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped
File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap
File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper
File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper
File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect
File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 611, in do_zone_spin_up
File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1711, in update
File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 274, in on_enter
File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 429, in on_zone_load
File "T:\InGame\Gameplay\Scripts\Server\business\business_service.py", line 652, in on_zone_load
File "T:\InGame\Gameplay\Scripts\Server\business\business_tracker.py", line 265, in on_zone_load
File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_manager.py", line 1744, in on_zone_load
File "T:\InGame\Gameplay\Scripts\Server\business\business_manager.py", line 1796, in on_zone_load
File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_employee_manager.py", line 58, in on_zone_load
File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 635, in update_employees
File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_employee_manager.py", line 225, in remove_employee
File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 595, in remove_employee
File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 424, in on_employee_clock_out
File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 364, in get_employee_career
AttributeError: 'NoneType' object has no attribute 'get_career_by_uid'rtim=0
Client Session Time: 12.84
Num Save Errors: 0
Num Load Errors: 0
Current Game State: 0x96d01090
LoadingScreenActiveFlag: 1
Origin Version: 13,417,0,5930
Modded: False
SystemInfo: Windows 11 10.0.22631 GPU: AMD Radeon(TM) Graphics 27.20.14078.1002, GUID: 7AA870E5-B342-11ED-A607-FFF5E08937B0
</desyncdata></report>
<report><version>2</version><sessionid>921d3fe15a0194ea67d76d41</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-03-17 10:32:09</createtime><buildsignature>Local.Unknown.Unknown.1.113.291.1020-1.300.000.207.Release</buildsignature><categoryid>business_employee_manager.py:462</categoryid><desyncid>921d3fe15a0194ea67d76d41</desyncid><systemconfig/><screenshot/><desyncdata>[manus] business_service failed to handle on_all_households_and_sim_infos_loaded due to exception (AttributeError: 'NoneType' object has no attribute 'simoleons_per_hour')
Traceback (most recent call last):
File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 480, in <genexpr>
File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_employee_manager.py", line 274, in get_employee_wages
File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 462, in get_employee_wages
AttributeError: 'NoneType' object has no attribute 'simoleons_per_hour'rtim=0
Client Session Time: 12.84
Num Save Errors: 0
Num Load Errors: 0
Current Game State: 0x96d01090
LoadingScreenActiveFlag: 1
Origin Version: 13,417,0,5930
Modded: False
SystemInfo: Windows 11 10.0.22631 GPU: AMD Radeon(TM) Graphics 27.20.14078.1002, GUID: 7AA870E5-B342-11ED-A607-FFF5E08937B0
</desyncdata></report>
<report><version>2</version><sessionid>921d3fe15a0194ea67d76d41</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-03-17 10:33:11</createtime><buildsignature>Local.Unknown.Unknown.1.113.291.1020-1.300.000.207.Release</buildsignature><categoryid>business_employee_manager.py:364</categoryid><desyncid>921d3fe15a0194ea67d76d41</desyncid><systemconfig/><screenshot/><desyncdata>[manus] business_service failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute 'get_career_by_uid')
Traceback (most recent call last):
File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped
File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap
File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper
File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper
File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect
File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 611, in do_zone_spin_up
File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1711, in update
File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 274, in on_enter
File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 429, in on_zone_load
File "T:\InGame\Gameplay\Scripts\Server\business\business_service.py", line 652, in on_zone_load
File "T:\InGame\Gameplay\Scripts\Server\business\business_tracker.py", line 265, in on_zone_load
File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_manager.py", line 1744, in on_zone_load
File "T:\InGame\Gameplay\Scripts\Server\business\business_manager.py", line 1796, in on_zone_load
File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_employee_manager.py", line 58, in on_zone_load
File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 635, in update_employees
File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_employee_manager.py", line 225, in remove_employee
File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 595, in remove_employee
File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 424, in on_employee_clock_out
File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 364, in get_employee_career
AttributeError: 'NoneType' object has no attribute 'get_career_by_uid'rtim=0
Client Session Time: 12.84
Num Save Errors: 0
Num Load Errors: 0
Current Game State: 0x96d01090
LoadingScreenActiveFlag: 1
Origin Version: 13,417,0,5930
Modded: False
SystemInfo: Windows 11 10.0.22631 GPU: AMD Radeon(TM) Graphics 27.20.14078.1002, GUID: 7AA870E5-B342-11ED-A607-FFF5E08937B0
</desyncdata></report>
<report><version>2</version><sessionid>921d3fe15a0194ea67d76d41</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-03-17 10:33:11</createtime><buildsignature>Local.Unknown.Unknown.1.113.291.1020-1.300.000.207.Release</buildsignature><categoryid>business_employee_manager.py:462</categoryid><desyncid>921d3fe15a0194ea67d76d41</desyncid><systemconfig/><screenshot/><desyncdata>[manus] business_service failed to handle on_all_households_and_sim_infos_loaded due to exception (AttributeError: 'NoneType' object has no attribute 'simoleons_per_hour')
Traceback (most recent call last):
File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 480, in <genexpr>
File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_employee_manager.py", line 274, in get_employee_wages
File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 462, in get_employee_wages
AttributeError: 'NoneType' object has no attribute 'simoleons_per_hour'rtim=0
Client Session Time: 12.84
Num Save Errors: 0
Num Load Errors: 0
Current Game State: 0x96d01090
LoadingScreenActiveFlag: 1
Origin Version: 13,417,0,5930
Modded: False
SystemInfo: Windows 11 10.0.22631 GPU: AMD Radeon(TM) Graphics 27.20.14078.1002, GUID: 7AA870E5-B342-11ED-A607-FFF5E08937B0
</desyncdata></report>
<report><version>2</version><sessionid>921d3fe15a0194ea67d76d41</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-03-17 10:33:12</createtime><buildsignature>Local.Unknown.Unknown.1.113.291.1020-1.300.000.207.Release</buildsignature><categoryid>business_employee_manager.py:364</categoryid><desyncid>921d3fe15a0194ea67d76d41</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'NoneType' object has no attribute 'get_career_by_uid' (AttributeError: 'NoneType' object has no attribute 'get_career_by_uid')
Traceback (most recent call last):
File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped
File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap
File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper
File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper
File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect
File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 611, in do_zone_spin_up
File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1734, in update
File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 394, in on_enter
File "T:\InGame\Gameplay\Scripts\Server\venues\venue_service.py", line 345, in _select_zone_director
File "T:\InGame\Gameplay\Scripts\Server\venues\venue_service.py", line 491, in _set_zone_director
File "T:\InGame\Gameplay\Scripts\Server\business\business_zone_director_mixin.py", line 160, in on_startup
File "T:\InGame\Gameplay\Scripts\Server\business\business_manager.py", line 911, in update_employees
File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 635, in update_employees
File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_employee_manager.py", line 225, in remove_employee
File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 595, in remove_employee
File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 424, in on_employee_clock_out
File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 364, in get_employee_career
AttributeError: 'NoneType' object has no attribute 'get_career_by_uid'rtim=0
Client Session Time: 12.84
Num Save Errors: 0
Num Load Errors: 0
Current Game State: 0x96d01090
LoadingScreenActiveFlag: 1
Origin Version: 13,417,0,5930
Modded: False
SystemInfo: Windows 11 10.0.22631 GPU: AMD Radeon(TM) Graphics 27.20.14078.1002, GUID: 7AA870E5-B342-11ED-A607-FFF5E08937B0
</desyncdata></report>
</root>Edit By Crinrict: added code template
Hi jetty33
do you have any employees and if so, are they in a career ?
The business issue you're describing has a thread here: Business Panel Doesn't Show Owned Businesses | EA Forums - 4956046 but it's possible that's just a symptom of something else going on with multiple causes.
Same with this: [BH] Can’t open small business | EA Forums - 11968167 .. possibly a symptom.
Would you be willing to share your save with me ?
If so, please zip your saves folder and upload it somewhere like dropbox, googledrive or OneDrive and PM me the link.
Hi, thanks for the help!
Sorry I can't share my save but can answer other questions. I think there was one employee before the business opened, and I added two more during the time it was open by clicking on the owner (since the tab was showing as not owning any businesses). Can't remember if the employees had careers, one might have been a high school student? I think the owner was also employed at another small business.
I'm not sure if the first link you sent applies, since my issue is with the new Businesses + Hobbies at that looks like a much older post? Unless it all works on the same system. I don't have the other businesses pack.
The 'can't open small business' thread could be related, though I was able to open the business. It just then wouldn't close, either when I clicked on the kiosk to try to close it, or then later after the 24 hours had run out. If it helps, the lot had never been a residential rental, I'd built the house myself and the lot had been empty before that.
Thanks again!
yeah, the empty panel first showed up with the for rent pack which is why I think it might be just a symptom of something. Do you also not own For Rent ?
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- EA_Cade9 months ago
Community Manager