Ideas

SmileyGirl1221's avatar
SmileyGirl1221
New Rookie
2 months ago
Status:
Reviewed

Build progress doesn't save, has disappeared when I return to the build

  • I play on a PC
  • Use Mods and CC, but I have turned them off, and the issue continues
  • I have recovered the save files, but the issue continues
  • I have repaired the game, and uninstalled and then re-installed it, but the issue continues
  • I have moved my Sims 4 folder to a drive with more storage and tried creating it as a backup, but the issue continues.

The past two weeks, I have been experiencing an issue whenever I'm in build mode. I make progress, let's say I decorated an entire kitchen. I save the game throughout and later exit the game, and back up that recent save. I return to the game the next day, that kitchen has gone. I am at a complete loss, as I have no idea what else to try. I have tried building on a different lot, in a new save file, but it still occurs. I have been working on an apartment block for the past 3 months, and now I cannot continue building it, which is extremely frustrating. My tray files and save files are up to date, and there is a new save file when I save the game, but the recent progress doesn't appear in the game.

To make matters worse, I can't even play in live mode as every time I try to load a household, I'm sent back to the maps! I'm aware lots of people are having this issue, which is why my problem with building is my main struggle, as there's basically no point in loading the game up, as I can barely play it.

10 Comments

  • Try the following

    - Close the game
    - Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    - Repair the game
    - Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    - Start a new save game
    - Check if you still have the error
    - Report back with your results for further steps on how to get your stuff back.

  • SmileyGirl1221's avatar
    SmileyGirl1221
    New Rookie
    2 months ago

    Hello, 

    Thank you for the advice. I did all of this and started a new build to test. The issue of saving progress and the progress disappearing still happens, but it will now let me save the build to my library so I had to keep saving it to my library instead, and then placing it back when I returned to the game. 

    However, when I moved the tray file of the build I'd been working on (the one where I noticed the progress issue) to the new folder, it wouldn't let me save it to the library. All the issues I had with it in the other game/folder, still occured. 

    I've moved it back to it's original folder now, but I'm not sure what to try next

  • Status changed:
    Troubleshooting
    to
    Reviewed

    Bit at loss too. There are other existing threads for stuff not saving to the library/gallery if you want to search for those. 

    Don't know about progress not saving and don't really have the capacity to test this.

    Going to put this on review for EA to look into.

     

  • When I build a house, then save and exit the game, then open the game up to continue building the next day, I can still see my house on the map but when I click it and it loads, it loads the old version of the house, the one built by the Sims Team...

  • tttintti's avatar
    tttintti
    New Spectator
    2 months ago

    I have the exactly same problem! Any help from anyone? 

  • Mizzinique321's avatar
    Mizzinique321
    New Spectator
    2 months ago

    Thank you for the advice. It worked for me. I've having the same problem as the op for a while and was ready to go back to sims 2-3. This helped. Thank you again.

  • jsimper1's avatar
    jsimper1
    Rising Newcomer
    2 months ago

    I'm having the same issue, except mine deletes the items in the bathroom and kitchen, but not the beds or couch. I even tried a new build after trying the repair, but it keeps happening. And it not only removes new items I purchased, but the original items in the house, but only the kitchen and bathroom items (that I have noticed), plus anything new I buy like a TV or toybox. I do have mods, but I also tried without the mods and get the same problem.

  • SmileyGirl1221's avatar
    SmileyGirl1221
    New Rookie
    2 months ago

    Will it let you save your build to your library? I have this too and for some of my builds it will, but the one I've been working on for months it won't let me.

  • baroquebanksi's avatar
    baroquebanksi
    Rising Spectator
    30 days ago

    This happened to me today. I was building on the empty lot in Gibbi Point for about 45 minutes. I saved and left the game. When I loaded the save file again, the entire build had disappeared. It looked like nothing had ever been on the empty lot. For mods, I have Better Build Buy Catalog on, but I have no other mods downloaded.