Ideas

SmileyGirl1221's avatar
SmileyGirl1221
Seasoned Novice
7 days ago
Status:
Reviewed

Build progress doesn't save, has disappeared when I return to the build

  • I play on a PC
  • Use Mods and CC, but I have turned them off, and the issue continues
  • I have recovered the save files, but the issue continues
  • I have repaired the game, and uninstalled and then re-installed it, but the issue continues
  • I have moved my Sims 4 folder to a drive with more storage and tried creating it as a backup, but the issue continues.

The past two weeks, I have been experiencing an issue whenever I'm in build mode. I make progress, let's say I decorated an entire kitchen. I save the game throughout and later exit the game, and back up that recent save. I return to the game the next day, that kitchen has gone. I am at a complete loss, as I have no idea what else to try. I have tried building on a different lot, in a new save file, but it still occurs. I have been working on an apartment block for the past 3 months, and now I cannot continue building it, which is extremely frustrating. My tray files and save files are up to date, and there is a new save file when I save the game, but the recent progress doesn't appear in the game.

To make matters worse, I can't even play in live mode as every time I try to load a household, I'm sent back to the maps! I'm aware lots of people are having this issue, which is why my problem with building is my main struggle, as there's basically no point in loading the game up, as I can barely play it.

5 Comments

  • Try the following

    - Close the game
    - Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    - Repair the game
    - Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    - Start a new save game
    - Check if you still have the error
    - Report back with your results for further steps on how to get your stuff back.

  • SmileyGirl1221's avatar
    SmileyGirl1221
    Seasoned Novice
    4 days ago

    Hello, 

    Thank you for the advice. I did all of this and started a new build to test. The issue of saving progress and the progress disappearing still happens, but it will now let me save the build to my library so I had to keep saving it to my library instead, and then placing it back when I returned to the game. 

    However, when I moved the tray file of the build I'd been working on (the one where I noticed the progress issue) to the new folder, it wouldn't let me save it to the library. All the issues I had with it in the other game/folder, still occured. 

    I've moved it back to it's original folder now, but I'm not sure what to try next

  • Status changed:
    Troubleshooting
    to
    Reviewed

    Bit at loss too. There are other existing threads for stuff not saving to the library/gallery if you want to search for those. 

    Don't know about progress not saving and don't really have the capacity to test this.

    Going to put this on review for EA to look into.

     

  • When I build a house, then save and exit the game, then open the game up to continue building the next day, I can still see my house on the map but when I click it and it loads, it loads the old version of the house, the one built by the Sims Team...