Call keeps dropping due to off grid when lot is not off grid

There are a number of lot traits and also NAPs that aren't in place having an effect on my lot.  I've gotten the Off The Grid bad connection one, and I've been getting constantly fined $100 for Water Conservation NAP., which is not and has never been in effect in my neighborhood.  It's a daily fine--which isn't good if you're doing a Rags to Riches...