After exiting CAS and or doing some "traveling" the loading screen will appear and then crash. Ive updated all mods - even removed all mods from my folder and repaired the game. Even with 0 mods this is still happening
Ideas
New saves do the same ?
Are you on PC or Mac ?
Does it happen for specific saves only ?
I tried my latest save (legacy) and even went to older saves of that household and it was still a problem (which wasnt a problem until now). I also tried some miscellaneous saves I had and they are all crashing at CAS still. I wonder if I has to do with the new update and maybe it’s a bug with Sims. I’ve seen some others complain about the crashing at CAS too 😮💨
You can now start to copy back things from Documents\Electronic Arts\The Sims 4_Old to the new Documents\Electronic Arts\The Sims 4 folder that was created.
First only copy (I suggest to copy so you can go back in case anything goes wrong along the way) the content of the folder Saves (these are your save games). If you are prompted if want to overwrite a save, decide if you want to keep that testing save you just made or not. If not, just overwrite if, if you want to keep it, rename the save to a different number that isn't taken.
Test just your save game with nothing else added back. If that works, you can start copying back the rest. If not, check back.
You will need the following folders
- Tray (your households and lots you have saved to library)- accountDataDB.package (your event rewards)
- Custom Music (if you added any)
- Screenshots (if you've taken any)
- Videos (if you've taken any)
- ConfigOverride (if you made any although I recommend redoing those)
- Options(.ini) (although I recommend to just redo your settings in the game)
Now test again. If that still works, you can put back your mods. Put them back in groups and make sure they are still compatible with the game.
All other files are recreated and not needed.Just tested the game with only the saves added… and it crashed after trying CAS again :(
- Status changed:NewtoTroubleshooting
Try the following
- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Repair the game
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. Be aware that your claimed event rewards will also be gone for the time being but you will get them back with your other things.
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.
Ok! So doesn’t seem like being a problem just trying cas in and out a few tries. How do I proceed with using my old saves? Thank you for the help 🙏🏻
