Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.110.294.1020 DX11 ...
Ideas
That's exactly the issue that was supposed to be fixed in the last e-patch. Haven't seen any new reports on it at AHQ.
Could you double check your version number.