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krayburn625's avatar
krayburn625
Seasoned Newcomer
4 days ago

[EBN] Everdew Neighborhood Doesn't Load

For some reason, the one save file I have becomes stuck on the loading screen every time I try to play or enter any lot in the Everdew neighborhood in Innisgreen. I have tried all the normal solutions (removing mods, repairing the game) and have even tried a complete file Rollback, and reinstalling the EA App, and still nothing works. This problem only occurs in this specific game file, but this is my main file that I've spent months (maybe even a year) working on, so I don't want the only solution to be to delete the save because one neighborhood in one world isn't loading up.

Edit By Crinrict: Added pack tag to title.

2 Replies

  • krayburn625's avatar
    krayburn625
    Seasoned Newcomer
    3 days ago

    This is the LastException file I received. 

    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>132f7f1c5fde41a1687846b8</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-07-16 19:41:57</createtime><buildsignature>Local.Unknown.Unknown.1.116.232.1030-1.200.000.666.Release</buildsignature><categoryid>job_uniform_removal.py:4</categoryid><desyncid>132f7f1c5fde41a1687846b8</desyncid><systemconfig/><screenshot/><desyncdata>  Failure: 'kuttoe_home_regions/tunable/job_uniform_removal' (kuttoe_home_regions.tunable.job_uniform_removal) &#13;&#10;     cannot import name 'HasTunableReference' from 'sims4.tuning.tunable' (C:\Program Files (x86)\Origin Games\The Sims 4\Data\Simulation\Gameplay\core.zip\sims4\tuning\tunable.pyc) (ImportError: cannot import name 'HasTunableReference' from 'sims4.tuning.tunable' (C:\Program Files (x86)\Origin Games\The Sims 4\Data\Simulation\Gameplay\core.zip\sims4\tuning\tunable.pyc))&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 120, in import_modules_by_path&#13;&#10;  File "&lt;frozen importlib._bootstrap&gt;", line 983, in _find_and_load&#13;&#10;  File "&lt;frozen importlib._bootstrap&gt;", line 967, in _find_and_load_unlocked&#13;&#10;  File "&lt;frozen importlib._bootstrap&gt;", line 668, in _load_unlocked&#13;&#10;  File "&lt;frozen importlib._bootstrap&gt;", line 638, in _load_backward_compatible&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 196, in load_module&#13;&#10;  File "C:\Sims 4 Modding\Kuttoe\HomeRegions\Scripts\kuttoe_home_regions\tunable\job_uniform_removal.py", line 4, in &lt;module&gt;&#13;&#10;ImportError: cannot import name 'HasTunableReference' from 'sims4.tuning.tunable' (C:\Program Files (x86)\Origin Games\The Sims 4\Data\Simulation\Gameplay\core.zip\sims4\tuning\tunable.pyc)rtim=0&#13;&#10;Client Session Time: 27.38&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,506,2,6010&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26100 GPU: Intel(R) UHD Graphics  30.0.100.9805, GUID: 0AD55BCF-A53F-11EF-8F7F-806E6F6E6963&#13; &#10;</desyncdata></report>
    <report><version>2</version><sessionid>132f7f1c5fde41a1687846b8</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-07-16 19:41:57</createtime><buildsignature>Local.Unknown.Unknown.1.116.232.1030-1.200.000.666.Release</buildsignature><categoryid>townie_street.py:4</categoryid><desyncid>132f7f1c5fde41a1687846b8</desyncid><systemconfig/><screenshot/><desyncdata>  Failure: 'kuttoe_home_regions/tunable/townie_street' (kuttoe_home_regions.tunable.townie_street) &#13;&#10;     cannot import name 'HasTunableReference' from 'sims4.tuning.tunable' (C:\Program Files (x86)\Origin Games\The Sims 4\Data\Simulation\Gameplay\core.zip\sims4\tuning\tunable.pyc) (ImportError: cannot import name 'HasTunableReference' from 'sims4.tuning.tunable' (C:\Program Files (x86)\Origin Games\The Sims 4\Data\Simulation\Gameplay\core.zip\sims4\tuning\tunable.pyc))&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 120, in import_modules_by_path&#13;&#10;  File "&lt;frozen importlib._bootstrap&gt;", line 983, in _find_and_load&#13;&#10;  File "&lt;frozen importlib._bootstrap&gt;", line 967, in _find_and_load_unlocked&#13;&#10;  File "&lt;frozen importlib._bootstrap&gt;", line 668, in _load_unlocked&#13;&#10;  File "&lt;frozen importlib._bootstrap&gt;", line 638, in _load_backward_compatible&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 196, in load_module&#13;&#10;  File "C:\Sims 4 Modding\Kuttoe\HomeRegions\Scripts\kuttoe_home_regions\tunable\townie_street.py", line 4, in &lt;module&gt;&#13;&#10;ImportError: cannot import name 'HasTunableReference' from 'sims4.tuning.tunable' (C:\Program Files (x86)\Origin Games\The Sims 4\Data\Simulation\Gameplay\core.zip\sims4\tuning\tunable.pyc)rtim=0&#13;&#10;Client Session Time: 27.38&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,506,2,6010&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26100 GPU: Intel(R) UHD Graphics  30.0.100.9805, GUID: 0AD55BCF-A53F-11EF-8F7F-806E6F6E6963&#13; &#10;</desyncdata></report>
    </root>

  • krayburn625​ 

    that looks mod related

    Please test your issue on a vanilla game

    To verify on a vanilla game, move your mods folder to the desktop and delete the following files from your user folder.

    -  localthumbcache
    -  Any lastException Files
    -  Any LastCrash files.

    Test a backup of your save as you will loose all cc on the save and see if the same error occurs, then report back.