I'm yet again having the issue where the full-screen splash ads for packs that I already own freeze the game and make it unplayable.
This is incredibly frustrating and it has been going on - and a ...
Ideas
Every time I open my game,, I am stuck on the Main Menu and it is entirely greyed out.
I still get the full screen pop-ups for advertisements, and the smaller pop-ups, but when I close the pop-ups, the screen remains greyed out and I cannot click on anything. I have tried clicking "Esc" button as well as maniacally clicking everywhere on the screen to try to find the secret hidden "X" or something...
The only way to get out of the greyed out main menu screen is to close the game entirely.
I play in Windowed Fullscreen mode on PC. I would try to see if this happens in full screen or windowed mode but I can't do more troubleshooting due to the greyed out screen.
i am also having this issue! repairing my game and relaunching has worked before, but the most recent time it did not so i'm not sure what to do. hoping a solution is found :(
I am also having this same issue. I am completely unable to play online, will only work if I play offline.
Same issue ughhhh.
Yep, loaded to build a cottage, closed the 1 million advertising pop ups to find, I can't play.
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- EA_Cade10 months ago
Community Manager