I'm yet again having the issue where the full-screen splash ads for packs that I already own freeze the game and make it unplayable.
This is incredibly frustrating and it has been going on - and a ...
Ideas
Frozen game/menu after ad
elenalilamartin
9 months agoSeasoned Newcomer
Every time I open my game,, I am stuck on the Main Menu and it is entirely greyed out.
I still get the full screen pop-ups for advertisements, and the smaller pop-ups, but when I close the pop-ups, the screen remains greyed out and I cannot click on anything. I have tried clicking "Esc" button as well as maniacally clicking everywhere on the screen to try to find the secret hidden "X" or something...
The only way to get out of the greyed out main menu screen is to close the game entirely.
I play in Windowed Fullscreen mode on PC. I would try to see if this happens in full screen or windowed mode but I can't do more troubleshooting due to the greyed out screen.
- jamielynn2216 months agoNew Rookie
i am also having this issue! repairing my game and relaunching has worked before, but the most recent time it did not so i'm not sure what to do. hoping a solution is found :(
- arielvstar6 months agoNew Spectator
I am also having this same issue. I am completely unable to play online, will only work if I play offline.
- VPlumbobber6 months agoRising Novice
Same issue ughhhh.
- GoGoGiGiUK5 months agoNew Spectator
Yep, loaded to build a cottage, closed the 1 million advertising pop ups to find, I can't play.
- HamanthaPeanut5 months agoNew Spectator
Same problem here, I can only play in offline mode as of the latest update. :/
- Sweetheartwva2 months agoNew Novice
My game is doing this. Its started about a month ago or so. All day today my game stayed grayed out. I took all mods out that didnt help. I have cleared the cache that didnt help. Im not sure what else today.
- greyzonesims2 months agoNew Traveler
This happens to me all the time on Mac. It drives me crazy. I have to launch with WiFi turned off to avoid it