Ideas

Seasoned Novice

9 months ago

Status:

Needs Info

Frozen game/menu after ad

I'm yet again having the issue where the full-screen splash ads for packs that I already own freeze the game and make it unplayable. This is incredibly frustrating and it has been going on - and a ...

freezing

crinrict

Hero+

9 months ago

EA has been looking for more info on this (originally by EA_Solaire)

Hey all,

We're looking to gather a bit more information on this issue, please provide the following details to help with our investigation.

The edition you're currently playing, i.e. Standard or Deluxe edition:

Which packs you're currently playing with:

Your current game version:

Thank you!