Ideas

soophiaz

Seasoned Novice

3 months ago

Status:

Fixed

[GALLERY] [PS/XB] Can't change Featured item/Button doesn't work

Hello, I would like to report a bug on The Sims 4 for PlayStation. (Playing on PS5).

Since one of the recent major updates, I can no longer change the featured lot on my Gallery profile.

After I upload a new lot to the Gallery, I am unable to click the "Feature" icon in the top-left corner of the upload. The joystick and the directional buttons cannot move the selection to that icon. It is also no longer possible to use the touchpad to control a cursor, so there is no way to select or click the icon.

Because of this, I am stuck with the same featured lot on my Gallery profile and cannot change it to any of my newer uploads.

This issue has been happening for several months since the update. Is this a known bug? If so, could you please fix it in a future patch?

Thank you.

Edit By crinrict: Adjusted Title

5 Comments

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nickinbigd
Seasoned Ace
3 months ago
I play on XB. I can no longer get my controller to toggle to the white/orange flag symbol in the upper left hand corner of a household or room, etc, to select that as the showcase item for my profile. The cursor simply will not go there. I
crinrict
Hero+
2 months ago
Status changed:
Reviewed
to
Awaiting Additional Reports
EA_Solaire
Community Manager
2 months ago
Status changed:
Awaiting Additional Reports
to
Verified
EA_Solaire
Community Manager
1 month ago
Status changed:
Verified
to
Upcoming Fix
EA_Solaire
Community Manager
22 days ago
Status changed:
Upcoming Fix
to
Fixed

The "Showcase Item in your Profile" button on Gallery is now accessible while playing with Controller or Keyboard and Mouse.

Fixed in Patch 1.128.90/2.39

Please create a new thread if you're still experiencing this issue. Thanks!