Ideas

a81164d600f018db's avatar
a81164d600f018db
New Spectator
5 months ago
Status:
Needs Info

Game freezes when building/deleting wall

I am having a very similar issue. I have tried multiple different things to eliminate other possibilities but every time I try to delete a wall in build mode the game freezes and I can't do anything else it won't even let me save the game, just an endless loading screen until I force quit.

10 Comments

  • Status changed:
    New
    to
    Troubleshooting

    I split your post as it sounds different.

    Any mods/cc in your game ? What platform are you playing on ?

  • AmabeII's avatar
    AmabeII
    Rising Newcomer
    5 months ago

    Hello! Same thing happens to me. I keep trying to build but whenever I try to delete half walls my game just freezes up. The screen will say "paused" even when I click play. Also happens when I place full walls. I play with no mods/cc. 

  • Game is currently still having that problem, deleting or modifying a specific wall isn’t allowing me to save the game or upload any other house from my library. I get suck on an endless load screen. 12/04/24

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    2 months ago
    Status changed:
    Under Investigation
    to
    Needs Info

    Hello all,

    If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)? If so, please send me a private message with a link to the file.

    Instructions here

    Thanks!

  • I started having a similar issue intermittently after the 25th birthday update, and now it is constantly happening with the new patch update after Businesses and Hobbies came out. If I delete a wall segment in build mode, I cannot "undo" or build or move anything. And saving or changing lots after this happens just results in the game being stuck loading. I have had to force close every time. 

  • I am also having issues building walls and just general placing items, this started happening yesterday. When I build walls, the cost isn't subtracted from the household funds, I can't delete anything, the "undo" button in build/buy doesn't work along with ctrl+z and when I move items placed before yesterday they disappear and I cant undo that actions either. The items disappear after the walls have been placed, if I move them before the walls are placed, they are still there. If I buy a new item, it will be placed, but if I click it, it will disappear - the cost is also not subtracted. When I leave to either main menu or desktop the game freezes - I haven't tested if the game also freezes if I play and doesn't enter build/buy.   

    I am playing on a lot where there is a small business and home lot. I have tried: repairing the game, changing the lot to all public rooms, changing the lot to all residential rooms, removed the 2 mods I play with and redone the before mentioned steps

    I am uploading a save file for you guys to look at

  • kabeeboy's avatar
    kabeeboy
    New Spectator
    6 days ago

    I was about to finish a house i was building. then i changed my mind and wanted to turn a room into a veranda. after deleting the walls and windows, i can't put anymore walls or windows or anything. i press f1, the game cannot be 'unpaused'. i thought at first its a problematic mod--it not. i tried removing the mod and opening the game--result is still the same. the game sort of freezes. i was building on heavy mods/cc lol

    to solve it, what i did was i saved the unfinished house into my library.

    i then deleted the house while on build mode (without changing the terrain, just the house.) then i bought the same house i saved in the library. and it worked. i was able to delete the windows and remove the walls and continue building. 

    (but i still dont know why it was freezing in the first place lol ). 

  • EA_CadeHave you guys looked at the files I sent? I sent the files almost a week ago and I haven't heard anything. This is a GAME BREAKING BUG, would be nice to know that EA takes game breaking bugs seriously.

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