Every time I play an actor the hair and make-up chair doesn't change my sim's appeance at all. The hair and make-up stays default, but the gig can be played as usual.
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Ideas
Last time I had this bug, and I’m pretty sure it’s in the archived post, it was an issue with some skin tones. I had a Sim in the acting career with this bug, but changing his skin tone “fixed” it.
[Edit: Here are more details! [ARCHIVED] [GF] Actor: Hair & Makeup doesn't change | EA Forums - 11520389 ]