Ideas

AnnaBabbs040400

New Spectator

10 days ago

Status:

Needs Info

[LS] Cupid’s Corner not loading matches

Cupid’s Corner will load the original screen but will not load matches. It continually buffers the heart imagery.

I own every expansion, game, and stuff pack as well as majority of the kits.

Edit By crinrict: Added Tag to Title, Adjusted Title

Note from EA_Solaire:

Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

Thanks!

ea app

live mode

never cc or mods

6 Comments

crinrict
Hero+
9 days ago
Status changed:
New
to
Troubleshooting
crinrict
Hero+
9 days ago
Hi AnnaBabbs040400

How long did you wait ? It took a moment for me for them to load. What happens if you turn off gallery Sims ?

Have you tried a game repair ?
AnnaBabbs040400
New Spectator
9 days ago
The first time I waited 5 minutes. I need to go into other saves and worlds to see if it’s just a single save issues or a world issues. I will try turning off gallery sims. Thank you!
crinrict
Hero+
8 days ago
Status changed:
Troubleshooting
to
Reviewed
crinrict
Hero+
8 days ago
The gallery seems to have issues currently. Could be connected.
EA_Solaire
Community Manager
1 day ago
Status changed:
Reviewed
to
Needs Info
Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

Thanks!