[LS] Cupid’s Corner not loading matches

Hi AnnaBabbs040400​ 

How long did you wait ? It took a moment for me for them to load. What happens if you turn off gallery Sims ?

Have you tried a game repair ? 

The first time I waited 5 minutes. I need to go into other saves and worlds to see if it’s just a single save issues or a world issues. I will try turning off gallery sims. Thank you!

The gallery seems to have issues currently. Could be connected.

Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

Thanks!

Hi,

I removed my mods and used a vanilla test and after updating my game my Cupid Corner app wont load. I am able to view my bio in the app but when I go into the "Matches" Section it does not load. It continues to load and stays on the endless loading screen. EA please help

Hi Slimss112​ 

I merged your post with the main thread on this. Maxis is looking for saves so could you please send them according to instructions on the first post ?

Cupids corner worked after I disabled the gallery sims option. I need to go in and see if I reactivate the option if it still has issues. If I does I will share them then.