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MarioLS0's avatar
MarioLS0
New Spectator
2 months ago
Status:
Verified

[MAC] 'Black Square Shadow' Glitch on Mac

Hi everyone, I am reaching out because I'm having a square shadow underneath my Sims. I play with Lighting set to High/Medium. The square disappears if I set Lighting to "Low" or turn Laptop mode on but I want to keep my graphics quality higher.

I have tried editing the GraphicsRules.sgr file following several guides:

  1. SSAO: I changed SsaoEnabled to true in the $High (and $Medium) settings. 
  2. Disabling CSM: I tried adding prop $ConfigGroup csmEnabled false to the $High block to disable the sun shadows while keeping SSAO. 
  3. Transparency Fix: I tried setting HighRezTranslucency to true and RenderExternalDropShadows to true. 
  4. ConfigOverride: I placed the modified file in the Documents/Electronic Arts/The Sims 4/ConfigOverride folder to force the game to read it. It didn't work.
  5. Right Now: I repaired the game via the EA App to start fresh. The black box still there.
  • Mac Model: MacBook Pro M1 
  • macOS Version: Tahoe 26.0.1

Thanks so much for your help.

Edit - moved to Bugs, edited title (Bluebellflora)

6 Comments

  • MarioLS0​ 

    MarioLS0 wrote:

    ConfigOverride: I placed the modified file in the Documents/Electronic Arts/The Sims 4/ConfigOverride folder to force the game to read it. It didn't work.

    What didn't work, the game didn't correctly read the sgr file or it didn't fix the black shadow? Have you edited the sgr file directly in the game files and ignored the ConfigOverride folder? You don't need to use it and there was an issue where edited files were causing the game to not load.

    Is this happening to every single sim in every single household and every single NPC or just one or a few?

    Have you tried a completely clean Sims 4 folder and copied over just that one save from your screenshot?

  • MarioLS0's avatar
    MarioLS0
    New Spectator
    2 months ago

    I edited the sgr file directly in the game files (with a copy on desktop just in case). I think my editions were being read cause I turned shadows to false in high settings and they looked like low settings (idk if makes sense), Then I moved the sgr file to Override (empty folder) and the game didn’t work, it crashed on startup. 

    Every single sim, even NPC, inside the house, I noticed that only happens certain times of days (sunrise and sunset), so it would go and come back. But if sims go outside doesn’t happen. 

    I haven't tried generating a completely fresh folder in Documents yet. I will try and see if it works 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 months ago

    MarioLS0​ 

    MarioLS0 wrote:

    Then I moved the sgr file to Override (empty folder) and the game didn’t work, it crashed on startup. 

    Yep, you can work around that. It's explained in the post I linked.

    Let me know how you get on with the clean folder with only that one save copied into it.

  • MarioLS0's avatar
    MarioLS0
    New Spectator
    1 month ago

     

    Bluebellflora​ 

    Hello, I replied days ago but I think my comment was lost in the thread :(

    I tried generating a completely fresh folder and the problem persists 

     

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    1 month ago

    MarioLS0​ 

    Can you send me that save to test in my game? Upload it to a file sharing site and PM me the link so I can download it.

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