Ideas

Panda4Pres's avatar
Panda4Pres
New Novice
3 days ago
Status:
Troubleshooting

Game freezes when trying to purchase book

I was trying to purchase books using the bookshelf, but the game froze. 

Edit By Crinrict: Adjusted Title to better reflect the issue

2 Comments

  • Try the following

    - Close the game
    - Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    - Repair the game
    - Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    - Start a new save game
    - Check if you still have the error
    - Report back with your results for further steps on how to get your stuff back.