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dreamingescapes's avatar
4 months ago

Newest Update Broke Game

Today's Update (03/20/25) has broken my game. I was playing just fine last night, so it is definitely from the update. When launched, it just freezes on a white screen for about fifteen minutes before crashing. I'm a big modder, So I tried removing all mods and it still didn't work, so not a mod problem. Is anyone else having this issue? I play on Steam. 

1 Reply

  • Hi dreamingescapes 

    Try the following

    - Close the game
    - Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    - Repair the game
    - Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    - Start a new save game
    - Check if you still have the error
    - Report back with your results for further steps on how to get your stuff back.

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