Ideas

dreamingescapes's avatar
dreamingescapes
New Spectator
2 months ago
Status:
Resolved

Newest Update Broke Game

Today's Update (03/20/25) has broken my game. I was playing just fine last night, so it is definitely from the update. When launched, it just freezes on a white screen for about fifteen minutes before crashing. I'm a big modder, So I tried removing all mods and it still didn't work, so not a mod problem. Is anyone else having this issue? I play on Steam. 

3 Comments

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  • Hi dreamingescapes 

    Try the following

    - Close the game
    - Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    - Repair the game
    - Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    - Start a new save game
    - Check if you still have the error
    - Report back with your results for further steps on how to get your stuff back.

  • Status changed:
    Troubleshooting
    to
    Resolved

    Marking this as resolved as no further info was given.

    Use the mods forum if you need further help with your mods/cc. If you still have issues after testing the method below, please post in PC Tech instead.