Ideas
I'm having the exact same issue, I just bought two expansion packs and they are greyed out. When I click on the marketplace option, it shows all my owned add-ons and the two I just bought show "deactivated" in there.
I FOUND A FIX!!!! Go to Marketplace, then to my collection, then click on pack selection on the right hand side. It'll show all your add-ons. I checked all of them and it hit confirm (it deactivates all of the add-ons) to deactivated all of them, then I checked on all of them again to reactivate them and now both new worlds I bought today are showing and able to be played on!
- 9a620647b45a60725 days agoSeasoned Newcomer
YOU DID IT! YOU ARE AN ELITE SIMMER AND I LOVE YOU.
- xMiSSBiRDx5 days agoSeasoned Novice
I also love you!
- xxemmarofldx10 hours agoSeasoned Newcomer
Thank you!! I've spent so long here trying to figure out why my new packs weren't showing up!! Your the best :D
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The Sims 4 Bug Reports
Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.Latest Activity: 2 minutes agoRead First
- EA_Cade1 month ago
The Sims Team