Ideas
kaky_pants
7 months agoRising Rookie
Same issue. I preordered the Royalty & Legacy bundle with the Tea and Silver packs and the same thing. Purchased is confirmed and went through. Shows I own them. Shows they are installed. But within the game, they are "deactivated". No mods/cc. I've tried repairing the game. I've tried uninstalling and reinstalling both the sims 4 game and all add-ons and the EA app itself from my pc. Cleared all caches. Nothing has worked.